Terms of Use
Version of 14 November 2026
1. General
- 1.1RAIDEX is a service for amateur Arena Breakout tournaments and championships: the website raidex.gg, the Telegram bot and the RAIDEX app in Telegram (the service).
- 1.2These terms are an agreement between you and RAIDEX. By signing up or using the service you confirm that you have read and accept these terms, the Competition Rules and the Privacy Policy.
- 1.3You must be 16 or older to use the service. If you are under 16, do not sign up.
- 1.4The service is free and in a test phase: features may change, appear and disappear.
- 1.5RAIDEX is an independent project and is not affiliated with the developers or publishers of Arena Breakout. The game's name and related marks belong to their owners.
- 1.6RAIDEX can be contacted only at support@raidex.gg.
2. Your account
- 2.1You can sign in to RAIDEX with Telegram, a code sent by email, or Google. Several sign-in methods can be linked to one account; the last one cannot be unlinked.
- 2.2One person may have only one RAIDEX account.
- 2.3Before the official opening (20 November 2026, 12:00 Moscow time) accounts cannot be created; you can pre-register instead: reserve an in-game nickname and leave your email or Telegram. The reservation lasts 14 days after the opening and goes to whoever signs up with the same email or Telegram. Pre-registration gives no other advantage.
- 2.4You are responsible for access to your account, that is, to your Telegram, email and Google. Everything done from your account counts as done by you. If you think someone else is using your account, email support@raidex.gg.
- 2.5Give accurate information. An account with knowingly false information may be banned.
3. Game profile
- 3.1To take part in competitions, link a game profile: nickname, UID, region and a screenshot of your in-game profile.
- 3.2An admin checks the profile, usually within a day, and may reject it with a reason, for example if the nickname or UID on the screenshot does not match what you entered.
- 3.3A game UID can be linked to only one RAIDEX profile. If your UID is already taken, email support@raidex.gg and prove the game account is yours.
- 3.4Your nickname must match your in-game nickname and must not be offensive or impersonate another person or RAIDEX.
4. Teams and competitions
- 4.1You can create a team or join one by invitation. The captain manages the team's roster and applications.
- 4.2How competitions work, their format, results, disputes and penalties are set out in the Competition Rules.
- 4.3RAIDEX decides the dates, format and line-up of competitions and may change or cancel a competition, informing participants on the site and through the bot.
5. Conduct
- 5.1Offensive, obscene, discriminatory or unlawful nicknames, team names, avatars and texts are not allowed.
- 5.2Do not impersonate another person, an admin or a RAIDEX representative.
- 5.3Do not interfere with the service: guessing codes and passwords, looking for or exploiting vulnerabilities, creating load, collecting data automatically.
- 5.4Do not send advertising or spam through the service or the bot.
- 5.5If you find a vulnerability, report it to support@raidex.gg and do not use it.
6. Your content and RAIDEX publications
- 6.1You keep the rights to the avatars and screenshots you upload and allow RAIDEX to store and show them as far as needed to run the service and the competitions.
- 6.2By taking part in competitions you allow RAIDEX to use, free of charge, your nickname, team name and tag, avatar, results, and recordings and highlights of your games on the site, on social media, in streams and in materials about RAIDEX competitions.
- 6.3RAIDEX never publishes your email, Telegram, Google account or game profile screenshot.
- 6.4RAIDEX may remove content that breaks these terms without notice.
7. Restrictions and bans
- 7.1For breaking these terms or the Competition Rules, RAIDEX may restrict account features, remove content, or ban the account temporarily or permanently.
- 7.2A ban for cheating, playing on someone else's account or match fixing also applies to the linked game UID.
- 7.3A ban can be appealed within 14 days at support@raidex.gg.
8. Deleting your account
- 8.1You can delete your account in your profile at any time, except while your team is taking part in a competition in progress.
- 8.2Deleting removes your account, sign-in methods, game profile, screenshots and achievements. Results of past competitions stay with the team, without your name.
- 8.3Retention periods are described in the Privacy Policy.
9. Liability
- 9.1The service is provided as is. RAIDEX tries to keep it running without interruptions but does not guarantee it.
- 9.2RAIDEX is not responsible for the game and its servers, Telegram, Google, email services or your internet connection, nor for decisions of the game's developers, including bans of game accounts.
- 9.3RAIDEX is not responsible for other users' actions but handles complaints about them under the Competition Rules and these terms.
10. Changes to these terms
Questions: support@raidex.gg